trying to buy Korea upgrade to Premium says can only be purchased as gift.

[Ramstein]

trying to buy Korea upgrade to Premium says can only be purchased as gift. Why? I have the standard pre-order version.

will the gift version work for myself if this isn't resolved?

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Order date: Dec. 31, 2025, 2:12 p.m.

Payment date: Jan. 1, 2026, 2:31 a.m.

Payment method: XSolla

Jan. 1, 2026, 2:31 a.m.

 

Game

Korea. IL-2 series. Preorder

Key: ##########################

79.99 USD

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You can only purchase this product set in the form of gift keys due to one or more of the following reasons:

• the cart contains incompatible products
• the cart contains products incompatible with the ones already activated on your account
• the cart contains products already activated on your account
• the cart contains products that require the base version of the game
•  

Edited September 16 by Ramstein
trying to make the text work

[Ramstein]

 

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Gifting Yourself on the IL‑2 Series Website

Yes — you can gift yourself content on the IL‑2 Series website, but it’s not a built‑in “self‑gift” button; you’ll need to use the gift process and then claim the key for your own account.

 

now I get this, I looked up and said I can gift myself, so I bought it as gift and got this!  

retiredat44@hotmail.com

You can't send a key to yourself

Edited September 16 by Ramstein

[Ramstein]

Your friend Ramstein has gifted you a digital key to Korea. IL-2 Series. Upgrade to Premium.

Learn more about the project at il2-series.com.

To redeem your gift key, simply log into your IL-2 account profile on the OFFICIAL WEBSITE and navigate to the LICENSE KEYS tab. You'll find a 25-character code, which you can either activate for yourself or send to another person.

Once a key is activated, it becomes bound to the account and cannot be transferred.

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I will not give me the key. I sent to myself by using my other account, and sent it back to myself as a gift,, there is still no key to activate!

NO 25-character code !! Just the '**********************'

Edited September 16 by Ramstein

[LukeFF]

Please contact support: https://il2-series.com/en/support/

[Ramstein]

I am sent this:

Hello
A response has been received to your inquiry number 0015914:
Technical support response:
Greetings!
There is no problem in this case. You have purchased the game by pre-order, which already includes 2 planes, which are given during 
the upgrade. In this regard, you cannot purchase an improvement since you already have all of it.

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I don't get it, I purchased an upgrade, I own the standard version, since I ordered it last year. I see it on sale and buy the upgrade from standard to premium. The key has no number or letters. only this '**********************'. I have a worthless upgrade key I spent $30.00 on, cannot send it to anyone. No help and actually a slap in the face by support.

[LukeFF]

Support will write back to you about this, thanks. 🙂