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With all the modules, campaigns and planes that are in the store, it is pretty much impossible to remember what you already own and a chore to look for stuff that you don't yet have. It is well known that even minor amounts of friction causes lost sales. But now there is major friction where you need to go into your purchase history to figure out what you own, but even that is not the full list, since some collector planes are sold both as premium modules and separate planes.  So then you need to look at the module descriptions to figure out which planes you actually own. All of this should be handled by the site, which already knows what you have and could show it.

The recent redesign improved the looks of the store, but the functionality is still very bad. Shopping in the IL-2 store should be a pleasure, not a chore.

Obviously this is not yet an issue for the new Korea engine, but over time that will get lots more content, so the same issue will happen there.

Please fix these things:

  • Show some indication in the store when viewing products you already own, when logged in. Perhaps replace this useless icon: image.png.66e4e65b0c0657f1ce2b5ce7103b39d2.png with a green checkmark or something like that, for owned products.
  • Also make this work for planes that you already own as part of a premium module
  • Show the unowned products first. You want us to look at the products we don't yet own!
  • Separate the purchases list (in your account) by product type. It is just a mess now.

 

  • Upvote 4

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